Choice

The staff respond to individual needs so there is no pressure for residents to adhere to strict rituals and routines, thereby fostering the residents freedom to choose. All residents are entitled to have someone independent of the Home who will act for them in their best interests. Advice regarding Advocates can be given on admission.

Personal Care Services

Close liaison with relatives and professional agencies has ensured a very positive approach to care in a field where there can be a lot of negative feelings and attitudes.

Doctors

We are registered with local GP practices, who have a particular interest in our work. Hospital appointments and Doctors referrals are treated in exactly the same way as when the person is in their own home. It is always preferable if relatives can accompany residents on any specialist or Hospital appointment.

Nursing care

Our goal for the residents who live in Spring Mount is to remain fit, mobile and active, our ultimate aim is for our residents to live the whole of the rest of their life with us. Inevitably some residents will require some nursing input at some point along the way. The District Nursing services provide any specialist nursing care required, as you would expect to receive in your own home.

Homoeopath, Chiropodist, Dentist and Optician

These are available from fully qualified therapists who will visit the home upon request. There are charges made for some of these services.

Reviews

We regularly review every resident, at least once per month, and set new aims and objectives in conjunction with relatives and outside agencies. Relatives are encouraged to read the care plans whenever they wish and be actively involved in the Care Planning process by attending reviews or through discussion with the staff team.